PINATA

If you are a Gogetter assigned on a task (such as a brand ambassador), learn who to contact to get you the right kind of help.

GoGetter: What kind of help do you need?

Switching between organizations, agencies, or companies in your PINATA portal

GoGetter: How to switch between your companies

support@gopinata.com

Tech Support Lead

If you are a Brand Ambassador, Talent, or just work in the field, go here for help!

GoGetter | GoPortal

Let's discuss how to get started on PINATA's GoPortal!

GoGetter: PINATA Beginner's Guide

Let's discuss how to login using a magic email link on PINATA as well as login with a password if you have one

GoGetter | How to Login

Entering profile information, uploading profile photos, or making changes to your location or availability are all managed in your Profile

GoGetter: How to set up a PINATA User Profile

Viewing past, present, and future tasks + all training details

GoGetter: How to View Tasks

Let's discuss how to find and apply for tasks on PINATA!

GoGetter: How to Find and Apply to Tasks

Let's discuss application statuses after you have applied to a task on PINATA.

GoGetter: Application Statuses

This article will help you learn how to withdraw your application from a task if you are not assigned yet.

GoGetter: Need to Withdraw an Application?

Let's discuss how to confirm you can work a task assigned to you by your employer!

GoGetter: How to Confirm/Reject Your Assigned Tasks

GoGetter Getting Started

Let's discuss how to add PINATA tasks to your calendar

GoGetter: How to add a Task to your own Calendar

Let's discuss how to complete a task on PINATA.

GoGetter: How to Complete a Task's Report

Let's discuss how to properly declare any expenses you may incur during your task.

GoGetter: How to Declare Expenses on PINATA

Train delayed, Car broke down... what do I do if I’m running late to a task?

GoGetter: Running Late

Let's discuss what to do if you are running into issues during your task.

GoGetter: How to Resolve Issues at your Task

During a Task

Let's discuss how you'll be paid for your work

GoGetter: How do I get Paid?

Let's discuss how you can make changes to your report!

GoGetter: How do I Edit a Field Report?

After a Task

Learn how autonomous users can create their own tasks!

How to Schedule an Autonomous Task in the GoPortal

Let's discuss how to edit an autonomous task within the GoPortal!

How to Edit a Task in the GoPortal

Let's discuss how to cancel an autonomous task within the Go Portal!

How to Cancel a Task in the Go Portal

Learn how autonomous users can self-schedule gigs / create their own tasks

Autonomous Scheduling | Go Portal

Let's discuss how to make new requests using the Go Portal on PINATA

How to Request a Task on the Go Portal

Let's discuss how to view a task and its report

How to View a Finished Task

Let's discuss request statuses after you have requested a task on PINATA.

Requested Task Statuses

For clients, vendors, or even your own salesforce, Requesters submit new tasks and track reporting.

Task Requesting | Go Portal

Find answers and get help from Intercom Support and Community Experts

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