Technical Support

Platform how-to's for brands and agencies!

PINATA Support avatar Fred Kunda avatar Paige Robinson avatar +1
26 articles in this collection
Written by PINATA Support, Fred Kunda, Paige Robinson and 1 other

How to use Availability and Location During Assignment Process

Talent Location and Availability Tools During Assignment
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Written by PINATA Support
Updated this week

Notifications: How to Manage Team Notifications per Program

Need to add or remove some one from receiving notifications on a program?
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Written by Paige Robinson
Updated over a week ago

Team Availability Calendar

How to see my Talent's Availability?
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Written by PINATA Support
Updated this week

Downloading Multiple Photos from Reports

Learn how to download multiple photos from completed reports!
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Written by PINATA Support
Updated over a week ago

What can I edit on an existing Gig?

What fields can are editable on the gig overview?
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Written by PINATA Support
Updated over a week ago

Attaching Documents to Gigs

How to attach gig specific documents to your gigs.
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Written by PINATA Support
Updated over a week ago

Logging In

How to login
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Written by PINATA Support
Updated over a week ago

How do I reset my password?

Forgot your password? Need to reset it? See below!
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Written by PINATA Support
Updated over a week ago

Gigs and Calendar Views

October 2019 Release Notes: New Gigs view, new Calendar view, status bar, gigs table, and all new updates on PINATA
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Written by PINATA Support
Updated over a week ago

PINATA Key Terminology

Familiarize yourself with the terminology used across the PINATA platform.
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Written by Nicole
Updated over a week ago

How to Invite Team Members

Whether you are an agency partner or have your own internal team, this article will show you how to grow your team on PINATA
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Written by Nicole
Updated over a week ago