Technical Support

Platform how-to's for brands and agencies!

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45 articles in this collection
Written by PINATA Support and Fred Kunda
General and Misc.

Logging In

How to login
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Written by PINATA Support
Updated over a week ago

How do I reset my password?

Forgot your password? Need to reset it? See below!
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Written by PINATA Support
Updated over a week ago

Trouble Logging into PINATA?

This article will show you the steps to log onto PINATA
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Written by PINATA Support
Updated over a week ago

How to Invite Team Members

Whether you are an agency partner or have your own internal team, this article will show you how to grow your team on PINATA
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Written by PINATA Support
Updated over a week ago

Tracking Section: Gig Check In/Out Times & Geolocation

This article will show you how to view your Talent's check in time, check out time, and geolocation at shift time.
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Written by PINATA Support
Updated over a week ago

Managing/Editing Internal Talent Profiles

How to manage, edit, search, and organize your roster of Talent
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Written by PINATA Support
Updated over a week ago

User Permissions

Defining, changing, and editing user permissions within your organization
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Written by PINATA Support
Updated over a week ago

Saved Locations

How to create custom accounts or saved locations for your organization
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Written by PINATA Support
Updated over a week ago

Client Financials

Here is everything you need to know about the Financials tab on PINATA!
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Written by PINATA Support
Updated over a week ago

What is the PINATA Cancellation Policy?

This article will explain the cancellation policy for clients
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Written by PINATA Support
Updated over a week ago