Technical Support

Platform how-to's for brands and agencies!

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52 articles in this collection
Written by PINATA Support and Fred Kunda
Managing and Viewing Gigs

Gigs Tab - Status Bar and Filters

Learn more about Gigs tab, filtering, and status labels
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Written by PINATA Support
Updated over a week ago

Finished Gigs - Pending & Invoiced Detail

Viewing, filtering, and editing Pending and Paid gigs under Finished
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Written by PINATA Support
Updated over a week ago

Gigs Tab - Table of Gigs Detail

Gigs table, editing, filtering and viewing more information
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Written by PINATA Support
Updated over a week ago

Gig Details and Actions

Gig details and performing actions on a gig
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Written by PINATA Support
Updated over a week ago

Calendar Tab Details

Calendar view, filtering, and editing
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Written by PINATA Support
Updated over a week ago

Team Availability Calendar

How to see my Talent's Availability?
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Written by PINATA Support
Updated over a week ago

How to use Availability and Location During Assignment Process

Talent Location and Availability Tools During Assignment
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Written by PINATA Support
Updated this week

Posting Gigs to Your Team Roster

This article will show you how to post a gig to your roster or post publicly
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Written by PINATA Support
Updated over a week ago

Assigning Talent

Assign talent to a gig via assign, share, or post
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Written by PINATA Support
Updated over a week ago

Internal Teams: Assigning yourself to gig

How to assign yourself to a gig within your company
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Written by PINATA Support
Updated this week

How To Cancel Gigs

Cancel gigs and track cancellations reasons
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Written by PINATA Support
Updated over a week ago

Gigs Tab - Batch Actions

Batch actions and how to make updates in bulk
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Written by PINATA Support
Updated over a week ago

Verifying Gigs

This article will show you how to confirm GoGetter's reporting is accurate
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Written by PINATA Support
Updated over a week ago

How do I Edit a Field Report?

How do I edit a shift? How do I edit a field report?
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Written by PINATA Support
Updated this week