Don’t worry! If you are unable to check in/out due to bad service, please try stepping outside of the trouble area for better service to complete your check in and out. Once you check in, the report questions should load and you can complete them without service. Then when it's time to check out and you get service again, they should save.
TIP: We also suggest taking the required gig pictures and saving to your phone's camera roll if they won't upload -- you can always add them in again later.
After the gig, you can also go to gogetter.gopinata.com and go to MY GIGS under PAST to edit your report. If you are trying to access the link more than 3 days after your gig, it will not appear in MY GIGS. In that case, please email your agency manager or PINATA support to receive an edit link to make further changes.