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Sorry for the inconvenience! Please try logging in to your account when you have a better internet connection at and try again! 

If for some reason your answers did not save or you were not able to complete the report during the actual gig, you are able to click the link for up to 3 days and complete it after the fact.

If you are trying to access the link 3 days after your gig, you will have to contact in order to access the link to complete your check out. 

If you are still having trouble, please click on the chat bubble at the bottom of your screen or send us an email at Any feedback you can provide is very important in relaying this info to our tech team to fix and prevent this issue in the future!

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