If you think that there is incorrect information being shown please contact our support team at firstname.lastname@example.org or simply click on the chat bubble to talk with a member of the PINATA team.
At the core of our values, we rely on the quality of the Gogetters and their managing partners to ensure that you, and all of our clients, experience the best reporting from your activations. While we do everything we can to set the Gogetters up for success with the right in-field tools, there will likely be instances where the data may skew that doesn't seem entirely accurate. Things like samples distributed or # sold is often subjective, as many stores typically push back on providing that sales # on the spot (some do, but most don't).
Rest assured, it is our priority to provide our Agency Partners and Gogetters with the right tools to be able to report back as accurately and timely as possible, while also ensuring all Gogetters are properly trained on best practices when it comes to reporting.
We appreciate your patience and always strive to provide up to date information on each gig executed, with the goal of getting you the most accurate data available as soon as possible.